Your AI front office — calls, texts, jobs, and more
Turnless answers every call, creates job cards automatically, replies to texts and emails, and tracks every job from enquiry to invoice — so you can stay on the tools.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
Calls missed while on the tools
When you're under a house fixing a burst pipe, you can't answer the phone. But the customer with a blocked drain won't leave a voicemail -- they'll call the next plumber.
Emergency calls at all hours
Burst pipes, sewage backups, and gas leaks don't wait for business hours. Customers in a panic need someone to answer immediately, even at midnight.
Jobs falling through the cracks
Between calls, texts, and emails, it's easy to lose track of who needs a quote, who's waiting on a callback, and which jobs are in progress. Admin is killing your day.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Dispatch
Collects the caller's details, creates a job card, and notifies the owner instantly.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps plumbers
24/7 phone answering
Every call is answered -- while you're on a job, driving between sites, or after hours. No more missed calls or lost business.
Incoming call
Sarah Johnson
+61 412 555 089
Automatic job cards from calls
After every call, Turnless creates a job card with the customer's details, issue description, and urgency. Track every job from enquiry through to invoiced -- all in one place.
New job
Urgent✓ Job card created
SMS sent to customer · Awaiting scheduling
SMS and email replies
Customers who text or email get an instant AI reply. You can jump in from the dashboard whenever you need to, or let Turnless handle it end to end.
Turnless
just now
Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.
See you then!
Emergency call handling
For burst pipes, gas leaks, and sewage emergencies, Turnless provides appropriate safety guidance and flags the job as urgent for immediate attention.
Urgent job
URGENT⚡ Flagged for immediate response
Safety guidance sent · Job card created
Website chat widget
Add a chat widget to your website and let Turnless answer questions, capture leads, and book jobs 24/7 -- even while you sleep.
Website chat
Powered by Turnless
Hi! Do you have availability this week for a blocked drain?
Yes — I can book you in. What's your address?
Live on your website 24/7
Customer history and CRM
Turnless remembers every customer -- their address, past jobs, and preferences. Returning callers get a personalised experience every time.
Dave Nguyen
Returning customer · 4 jobs
Remembered from past calls
Dispatch board
See all your jobs side-by-side by technician. Drag and drop to reassign jobs between team members in seconds — no phone calls, no confusion about who's going where.
Dispatch board
Today↕ Drag to reassign
All techs visible at a glance
Your team's schedule, on their phone
Each team member sees their assigned jobs on their phone — accept dispatches, update status, and get push notifications. No app download, just add to home screen.
- Install instantly — no app store, just "Add to Home Screen"
- Push notifications for new bookings and changes
- Accept or decline job dispatches on the go
Sarah Mitchell
Blocked drain
James Wu
Hot water replacement
Lisa Park
Tap repair
Mark Brown
Gas fitting inspection
Common questions about Turnless for Plumbers
How does Turnless work for plumbers?
What is the Jobs Module?
Can Turnless handle plumbing emergencies?
Does Turnless reply to texts and emails too?
What if a caller reports a gas leak?
Works standalone — or with the tools you already use
Turnless has a built-in jobs module — no other software needed. Or connect it to ServiceM8, simPRO, or any other job management system you already use.
Turnless Jobs — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Sync jobs and scheduling with ServiceM8
Sync jobs and scheduling with simPRO field service management
Sync jobs, enquiries and scheduling with Fergus field service management
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.